At TrustedOnlineCasinos, we rely on a tried and tested list of metrics to benchmark the best sites from their mediocre counterparts.

Licensing and regulation

Our key focus for players is licensing, legislation, and consumer protection while gambling online. We only support safe and licensed operators that adhere to fair gambling practices and have your best interests at all times. At TrustedOnlineCasinos, you’ll find actual license numbers, involved regulatory bodies, and support services for dispute resolution should the need arise.

Bonuses

Bonuses aren’t created the same at online casinos or sportsbooks. Some are more lucrative than others. We like to fish out the best without disregarding bonus fairness and transparency. We analyze the terms, break down the terminology for you, and highlight notable points. We want you to enjoy maximum value from every bonus you claim.

Game selection

Game variety is pivotal for online gambling entertainment. That’s why we highlight sites with the best games in terms of selection, variety, and quality. We also look into the software studios behind the games, game volatility, bet limits, sports markets, and more. Our desire is to ensure that every player, regardless of gambling preference, is catered for.

Mobile Experience

When it comes to user experience, the mobile-first approach is the name of the game in the online gambling industry now. We recognize that not all operators are up to speed with this initiative. To ensure our players don’t encounter disappointing on-the-go gambling experiences at MY online casinos, we evaluate mobile responsiveness, app availability, usability, design, and overall performance. 

Sign up process

A seamless user experience starts right from the sign-up process. We rally behind platforms that make sign-up quick and painless, providing the best-in-class customer experience. Complex and convoluted account creation processes are a big no and only frustrate players. Expect, however, to provide your chosen platform with the usual KYC information, such as your full name, birth date, and address. This is in no way meant to infringe on your privacy but to uphold online safety gambling practices.

Customer Support

While you typically won’t face any challenges at our recommended sites, it’s good to know a team is ready to assist you when the worst happens. The best online gambling sites in Malaysia have customer support agents available around the clock via live chat, email, and telephone. You’ll also find comprehensive FAQs, so you quickly find answers to queries other players typically have.

Payments

Moving funds in and out of a gambling platform should be secure, seamless, and cost-effective for players. The operator’s support for the quantity and quality of payment providers determines this. We look for sites that provide various payment platforms, including e-wallets, debit/credit cards, bank transfers, and cryptocurrencies. We will tell you the exact payment methods available so you can pick a site with your desired banking platform.